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Off-Season Oversight

What a closed pool can’t tell you on its own.

Our technicians monitor the details that can easily go unnoticed during the winter months, helping protect your pool, equipment, and finishes while keeping the property secure and properly maintained.

Winter Care runs December through April, with one professional service visit each month.

Arrange Winter Care

Every Winter Care Visit

What we check, every month, December through April.

During each Winter Care visit, our team will:

  • 01Test and balance water chemistry using reagent-based testing, not standard test strips
  • 02Monitor and adjust pool water levels as needed
  • 03Pump excess water from the pool cover
  • 04Remove accumulated leaves and debris
  • 05Inspect, tighten, and adjust cover straps and hardware
  • 06Replace damaged water bags, springs, or anchors as needed
  • 07Inspect pool equipment and heaters, including checking for signs of rodent activity
  • 08Apply necessary chemicals to help protect water quality and pool finishes

Why Winter Care Matters

Even closed, a pool keeps changing.

Even while your pool is closed, changing weather, precipitation, debris, and fluctuating water chemistry can create problems beneath the cover. Regular winter attention helps reduce the risk of cover damage, staining and calcium buildup, equipment issues, and unsafe cover conditions, while helping ensure your pool is well cared for when it’s time to reopen.

Arrange Winter Care

Where We Service

Winter Care across Southampton and the East End.

The same crew and the same monthly route, wherever the property is inside our service radius.

In Their Words

What the East End says.

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Leslie D. profile picture
Leslie D.
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We hired Shinnecock Pools for a complex pool restoration that required a full plumbing update. Our project manager, Lenny V delivered beyond what we thought was possible. Lenny was fantastic to work with—highly knowledgeable, meticulous with details, resourceful at solving unexpected issues, and sent constant updates with photos/videos. the service manager, Jairo C did an amazing job getting the new plumbing installed—ahead of schedule and with minimal disruption to our patio and landscaping. Overall, the work quality and final results exceeded our expectations in every way. Highly recommend this team! 5/5!
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Kevin Tehrani profile picture
Kevin Tehrani
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Lenny V was amazing. He went above and beyond and fixing our pump and automation. Thank you so much.
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Shanna Ferrantello profile picture
Shanna Ferrantello
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Lenny at Shinnecock Pools was amazing! Extremely responsive and hands on, answered every question and walked us through every step from beginning to end. Highly recommend!! 5 stars!!
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Jeremy Palmer profile picture
Jeremy Palmer
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Lenny - their service manager - is the best ive ever experienced over the last twenty years. Great service and so committed to your needs!
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Tom Tomeo profile picture
Tom Tomeo
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This was one of the best customer service experiences I have ever had. I will be hiring Lenny V for all my future pool needs.
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Jeanine Kitzinger profile picture
Jeanine Kitzinger
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Where do I even begin? I cannot say enough great things about Shinnecock Pools, my project manager for my pool renovation was Lenny Vecchio and when I tell you that he went above and beyond the call of duty, I am not joking! From the beginning of the project to the end, Lenny has kept me completely updated with photos and videos Throughout the entire process. He also took it upon himself to work with the many other vendors that I had doing projects on the property at the exact same time that the pool remodel was being done and he was able to work with the other vendors seamlessly to where no one was in each other’s way, and everyone was able to get their job completed in a timely fashion and they all worked so well together and it was all thanks to Lenny and his superior management and organization skills if I could hire Lenny to run my business, I most definitely would, He is exceptional! The other thing that I would like to highly commend Lenny and Shinnecock Pools for is along the way of replacing the pool liner and doing some other repairs to the pool, Lenny found that we had concrete structural damage and he was able to completely redo all of the concrete issues, and cracks, fixed everything, put it all back together, absolutely beautifully if he had not found that who knows what kind of disastrous things could’ve happened with the pool. If I could give 10 stars to Lenny and Max with Shinnecock Pools I most definitely would!
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Benjamin Cohen profile picture
Benjamin Cohen
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I have a motel in Montauk NY I’ve been working w Shinnecock for a few years now and I am completely satisfied w the pricing, quality service and their attentiveness to their clients . Aurora is a pleasure to deal with! Honest and fair ! I would highly recommend working w Shinnecock pools service .
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Adriana Figs profile picture
Adriana Figs
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Shinnecock Pools- Excellence on the Communication and the Teamwork!
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Dawn Valentin profile picture
Dawn Valentin
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I absolutely love this place they are all so nice and easy to talk to especially Renee she so sweet and funny and she helped me get what I needed and the prices are great. This is my go to place for know on!!

Winter Care

Frequently asked questions.

The questions homeowners most often ask before starting Winter Care. If yours is not here, it is a short conversation.

All Questions
How often do Winter Care visits happen?

Winter Care runs December through April, with one professional service visit scheduled each month.

What does a Winter Care visit include?

Every visit covers water chemistry testing and balancing, water level checks, pumping excess water off the cover, debris removal, cover strap and hardware inspection, and an equipment and heater check, including signs of rodent activity. Damaged water bags, springs, or anchors are replaced as needed.

Why does a closed pool still need attention in winter?

Changing weather, precipitation, debris, and fluctuating water chemistry can create problems beneath the cover even while the pool is closed. Regular winter attention reduces the risk of cover damage, staining and calcium buildup, equipment issues, and unsafe cover conditions, so the pool is well cared for when it is time to reopen.

Southampton, N.Y.

Protecting your pool doesn’t stop when the season does.

Tell us about the property. We will confirm the equipment and put your pool on a monthly Winter Care schedule from December through April.

Est. 1988 service@shinnecockpools.com Locally Owned & Operated

Awards & Recognition

NESPA 2024 Outstanding Achievement Award Dan's Best of the Best award Northeast Spa and Pool Association Quarter Century Club award

Associations & Certifications

Jandy equipment partner Northeast Spa and Pool Association member Long Island Pool and Spa Association member Pool & Hot Tub Alliance member Certified Building Professional Certified Pool and Spa Operator CMS certification National Plaster Council member